Privacy Policy

Privacy Policy Shore Protect Team LLC

1. Introduction

1.1. SHORE PROTECT TEAM LLC (hereinafter - Company, "we", "our") respects the right of visitors to the website shoreprotectteam.com (hereinafter - Website) to privacy and confidentiality and recognizes the importance of protecting information collected about them.

1.2. This Privacy Policy is a public document that covers all personal data (PD) processed by the Company and is developed in accordance with applicable U.S. law, including federal laws and Texas state laws on personal data protection.

1.3. This Policy governs the use of the Website's capabilities and the processing of information provided by you to the Company.

1.4. The Company will not collect, use, or disclose your PD in any manner other than in accordance with this Privacy Policy and applicable U.S. law.

1.5. By using the Website, you agree to the terms of the Company's Privacy Policy.

1.6. In the event of changes to the terms of this Privacy Policy, this will be communicated on the Website in a clear, accessible form, and such changes take effect immediately upon publication.

2. Methods of Information Collection

2.1. The Company obtains your PD through the following methods:

  • filling out information in forms (callback request, message submission, service cost estimate request, feedback) on the Website;
  • providing data during phone conversations with Company employees;
  • providing information by sending email to the Company's address;
  • providing information when requesting consultation or site inspection;
  • providing information when ordering construction services.

3. List of Information

3.1. Required information:

  • first and last name;
  • phone number;
  • information about project location (address or description).

3.2. Additional information:

  • email address;
  • mailing address;
  • information about services ordered;
  • project details and technical characteristics of the property;
  • property photos (when necessary for assessment);
  • payment information (when paying for services).

3.3. We also additionally collect and process information from technical means through which you interact with us:

  • cookie file data;
  • information obtained when submitting forms from the Website;
  • geographic location;
  • IP address;
  • information about technical means (device type, browser type, operating system);
  • data about page visits and Website interaction.

4. Purpose of Information Collection and Use

4.1. We collect and use information to:

  • provide requested marine construction services (shoreline reinforcement, dock construction, bulkheads, retaining walls, etc.);
  • contact you regarding service cost estimates and consultations;
  • plan and conduct site inspections;
  • prepare commercial proposals and estimates;
  • fulfill contractual obligations;
  • process payments for services rendered;
  • evaluate and improve customer service quality;
  • provide current information about services and special offers;
  • improve Website content effectiveness;
  • provide assistance through customer support service;
  • conduct marketing research;
  • study customer demand;
  • inform customers about new services and promotions;
  • comply with legal obligations.

4.2. Information processing is carried out in accordance with applicable U.S. law requirements.

5. Transfer of Information to Third Parties

5.1. The Company does not sell, rent, or transfer information provided by you to third parties, except in the following cases:

  • transfer to subcontractors and partners for construction work (with whom appropriate confidentiality agreements are concluded);
  • transfer to material suppliers for order fulfillment;
  • transfer to financial institutions and payment systems for payment processing;
  • transfer to engineers and designers for project documentation development;
  • transfer to inspection bodies when necessary to obtain permits and approvals;
  • transfer to service providers (hosting, analytics, marketing) who help us operate the Website;
  • requirements provided by applicable U.S. law (court orders, law enforcement requests);
  • protection of rights and security of the Company, our customers, or other persons;
  • in case of merger, sale, or reorganization of the Company (with customer notification).

5.2. All third parties receiving access to your data are obligated to maintain confidentiality and use information only for specified purposes.

6. Information Retention Period

6.1. Provided information is retained as long as necessary for purposes specified in this Privacy Policy or as required by law.

6.2. Typical retention periods are:

  • customer information and completed projects - 7 years (in accordance with tax law requirements and building codes);
  • marketing data - until consent withdrawal or 3 years from last interaction;
  • technical data (cookies, logs) - from 30 days to 2 years depending on data type.

6.3. After retention period expires, data is deleted or anonymized.

7. Your Rights

7.1. In accordance with applicable U.S. law, you have the right to:

  • know what data we collect, how we obtain it, and how we use it;
  • request access to your personal data;
  • demand correction of inaccuracies in your data;
  • request deletion of your personal data (in absence of legal grounds for retention);
  • restrict data processing;
  • object to data processing for marketing purposes;
  • withdraw consent for PD processing (if processing is based on consent);
  • obtain a copy of your data in structured, machine-readable format;
  • not be discriminated against for exercising your privacy rights.

7.2. If you have consented to receiving marketing communications, you can withdraw it at any time by clicking "unsubscribe" in the email, calling us by phone, or sending a request to email.

7.3. To exercise any of the above rights, you can:

  • email us at: shoreprotectteam@gmail.com;
  • call us at: +1 (346) 820-2682;
  • send a written request to: 1907 Lenora Court, Katy, TX 77493, USA.

7.4. We will respond to your request within 45 days of receipt. In complex cases, the period may be extended to 90 days with notification of reasons for delay.

7.5. To avoid violations and unauthorized use of data by third parties, we may ask you to verify your identity before fulfilling the request.

8. Personal Data Protection

8.1. To protect personal data, we follow best information security practices and use appropriate physical, administrative, technical, and organizational measures.

8.2. Our security measures include:

  • data encryption during transmission (SSL/TLS certificates);
  • restricting access to personal data only to authorized personnel;
  • using secure servers and regular backups;
  • regular security checks and system updates;
  • employee training on privacy issues;
  • physical access control to data storage locations;
  • monitoring unauthorized access.

8.3. Despite measures taken, we cannot guarantee absolute data security during Internet transmission. You use the Website at your own risk.

8.4. In case of a data breach that may harm your rights, we will notify you and relevant regulatory authorities within timeframes established by law.

8.5. All employees and contractors sign non-disclosure agreements for confidential information.

9. Use of Cookies and Tracking Technologies

9.1. The Website shoreprotectteam.com uses cookies and similar tracking technologies to improve Website operation and personalize your experience.

9.2. Cookies are small text files saved on your device when visiting the Website. They help the Website remember your preferences and improve functionality.

9.3. We use the following types of cookies:

  • Necessary cookies - ensure basic Website functionality (navigation, access to protected sections);
  • Functional cookies - remember your preferences (language, region);
  • Analytical cookies - help understand how visitors use the Website (Google Analytics and similar services);
  • Marketing cookies - used to display relevant advertising.

9.4. You can manage cookies through browser settings. Disabling cookies may limit Website functionality.

9.5. We may also use web beacons, tracking pixels, and other similar technologies to analyze marketing campaign effectiveness.

10. Links to Third-Party Sites

10.1. Our Website may contain links to third-party websites (social networks, partners, service providers). We are not responsible for the privacy policies and content of these sites.

10.2. We recommend reviewing third-party site privacy policies before providing them with personal information.

11. Children's Privacy

11.1. Our Website and services are not intended for persons under 18 years of age. We do not knowingly collect personal data from children under 18.

11.2. If we become aware that we have received personal data from a child under 18 without parental or guardian consent, we will take measures to delete such information.

11.3. If you are a parent or guardian and believe your child has provided us with personal information, contact us using the contact information specified in section 13.

12. International Data Transfer

12.1. The Company primarily operates in the United States (Texas, Louisiana, Oklahoma, Arkansas, Mississippi states). Your data is stored and processed on servers located in the USA.

12.2. When data transfer outside the USA is necessary, we ensure appropriate protective measures in accordance with applicable law.

13. Contact Information

13.1. For questions related to privacy policy, personal data processing, or to exercise your rights, contact us:

  • Company: SHORE PROTECT TEAM LLC;
  • Email: shoreprotectteam@gmail.com;
  • Phone: +1 (346) 820-2682;
  • Mailing address: 1907 Lenora Court, Katy, TX 77493, USA.

13.2. We strive to respond to all requests as quickly as possible and in accordance with applicable law.

14. Changes to Privacy Policy

14.1. We reserve the right to update and change this Privacy Policy from time to time. All changes will be published on this page with indication of last update date.

14.2. Significant changes will be brought to your attention by posting a prominent notice on the Website or sending notification to your email address (if we have it).

14.3. By continuing to use the Website after changes are made, you agree to the updated Privacy Policy.

15. Consent

15.1. By using our Website, filling out feedback forms, submitting requests, or ordering services, you confirm that you have read, understood, and agree to this Privacy Policy.

15.2. If you do not agree with the terms of this Policy, please do not use our Website and do not provide us with your personal data.

Last updated: January 2025

Company Information

  • Legal Name: SHORE PROTECT TEAM LLC
  • Address: 1907 Lenora Court, Katy, TX 77493, USA
  • Phone: +1 (346) 820-2682
  • Email: shoreprotectteam@gmail.com
  • Registered Agent: Yevhen Filtanovych
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